Help customers understand their borrowing options.
Help eligible customers explore personal loan options from supported lenders.
What this service supports
Guide customers through the information needed for a personal loan application. Help them compare the offered repayment amount, tenure and charges before they decide whether to proceed.
- Personal loan application assistance
- Lender-specific eligibility review
- Repayment and total-cost information
What the customer should prepare
Identity and address details, income or employment information, and banking documents requested by the lender. Existing eligible customers may have a different process from new applicants.
Requirements depend on the selected provider or official process. Confirm the current requirements before collecting documents.
How the service works
A service overview; follow the selected provider’s approved process for the actual transaction or application.
- Identify the customer’s borrowing need and available lender product.
- Review the lender-requested information, repayment schedule and total borrowing cost.
- The lender assesses the application and determines the offer and outcome.
Digital loan options
Some supported lenders may offer a shorter digital application journey to eligible customers. Processing time and any offer depend on the customer’s profile, verification and the lender’s decision.
Before proceeding
Approval, loan amount, interest and disbursement depend on the lender's assessment. Review the lender's key facts, total borrowing cost and repayment schedule; do not promise approval based on submitting an application.