Everyday banking, at your counter.
Help customers access Aadhaar-enabled cash withdrawal, balance enquiry and mini statements at your outlet.
What this service supports
Offer assisted banking to customers using supported Aadhaar-linked accounts. Select the required facility, confirm the transaction details and complete authentication through the approved biometric device. Hand over cash only after a successful withdrawal confirmation.
- Cash Withdrawal
- Balance Enquiry
- Mini Statement
- Cash Deposit where supported
Aadhaar Pay is a distinct merchant-payment use case. Ask about its current availability in the Services catalogue.
What the customer should prepare
Customer consent, required Aadhaar/account identification, bank selection and a supported biometric device. Follow the provider's approved process; never store biometric data yourself.
Requirements depend on the selected provider or official process. Confirm the current requirements before collecting documents.
How the service works
A service overview; follow the selected provider’s approved process for the actual transaction or application.
- Identify the banking facility the customer needs and check that the bank supports it.
- The customer completes the authentication required by the approved provider process.
- Confirm the transaction outcome before handing over withdrawal cash; check an existing reference before retrying.
Before proceeding
Cash availability, supported banks, authentication and transaction limits affect fulfilment. A successful customer withdrawal and the retailer's wallet-to-bank settlement are different events. For a pending transaction, check status before retrying.